Southwestern Company - Customers - CD-ROM Tech Support

Clifford Reading

Minimum System Requirements

Windows®
Pentium 90 MHz or faster processor
• Microsoft® Windows 95, 98, 2000, or later
• 16 MB RAM
• Minimum 35 MB hard disk space available
• 640 x 480 display with 256 colors
• 4X CD-ROM drive
• Windows-compatible sound card
• Printer and microphone are optional

Installation and Startup

Windows
1. Insert the Clifford Reading CD-ROM into the CD-ROM drive.
2. Click Install when the start-up screen appears.
Note: If the start-up screen does not appear, double-click the Setup.exe icon on your CD-ROM drive.
3. Follow the on-screen instructions for installation.

Troubleshooting Tips for Windows XP Users

NOTE: If the installation on your Windows 2000 or XP computer fails, it is likely that you are not logged onto the computer with administration rights. Log on as a user with administrative rights and re-install the program.
NOTE: If you have Windows XP and are unable to run or get an error message when starting Clifford Reading, run the Microsoft XP Program Compatibility Wizard.

To run the Microsoft XP Program Compatibility Wizard, follow the instructions below.
1. To open the Wizard:
a. Click Start.
b. Click Help and Support.
c. Click Fixing a problem.
d. Click Application and software problems.
e. Under Fix a problem, click Getting older programs to run on Windows XP.
1. Click the Program Compatibility Wizard link in the instructions.
2. Follow the instructions to start the wizard. When prompted on how to locate the program you are trying to run, choose "I want to choose from a list of programs."
3. Select from the list the program that you are having trouble running.
4. Select the Next button.
5. Choose "Microsoft Windows 95" and use the Next button to proceed through the
Compatibility Wizard.
6. Re-launch Clifford Reading.

Further help with CD-ROMs

You can contact either The Southwestern Company or Riverdeep for further support.

The Southwestern Company
1-888-551-5901
cdromsupport@southwestern.com

Riverdeep
1-800-946-0131
Riverdeep Support


		Clifford Reading Minimum System Requirements Windows® Pentium 90 MHz or faster processor • Microsoft® Windows 95, 98, 2000, or later • 16 MB RAM • Minimum 35 MB hard disk space available • 640 x 480 display with 256 colors • 4X CD-ROM drive • Windows-compatible sound card • Printer and microphone are optional Installation and Startup Windows 1. Insert the Clifford Reading CD-ROM into the CD-ROM drive. 2. Click Install when the start-up screen appears. Note: If the start-up screen does not appear, double-click the Setup.exe icon on your CD-ROM drive. 3. Follow the on-screen instructions for installation. Troubleshooting Tips for Windows XP Users NOTE: If the installation on your Windows 2000 or XP computer fails, it is likely that you are not logged onto the computer with administration rights. Log on as a user with administrative rights and re-install the program. NOTE: If you have Windows XP and are unable to run or get an error message when starting Clifford Reading, run the Microsoft XP Program Compatibility Wizard. To run the Microsoft XP Program Compatibility Wizard, follow the instructions below. 1. To open the Wizard: a. Click Start. b. Click Help and Support. c. Click Fixing a problem. d. Click Application and software problems. e. Under Fix a problem, click Getting older programs to run on Windows XP. 1. Click the Program Compatibility Wizard link in the instructions. 2. Follow the instructions to start the wizard. When prompted on how to locate the program you are trying to run, choose "I want to choose from a list of programs." 3. Select from the list the program that you are having trouble running. 4. Select the Next button. 5. Choose "Microsoft Windows 95" and use the Next button to proceed through the Compatibility Wizard. 6. Re-launch Clifford Reading. Further help with CD-ROMs You can contact either The Southwestern Company or Riverdeep for further support. The Southwestern Company 1-888-551-5901 cdromsupport@southwestern.com Riverdeep 1-800-946-0131 Riverdeep Support