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Click on the group below to view the FAQs relating to them.
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Of what professional organizations is Southwestern
a member? The Southwestern Company annually invite several career professionals to attend our Sales Training Schools in May and June. If you are interested in attending Sales School in 2008, please contact Ralph Brigham , Director of Campus Relations. In 2006, the following professionals attended Sales School in Nashville at Southwestern's expense: United States: In 2005, the following professionals attended Sales School in Nashville at Southwestern's expense: United States: United Kingdom: In 2004, the following professionals attended Sales School in Nashville at Southwestern's expense: United States: United Kingdom: In 2003, the following professionals attended Sales School in Nashville at Southwestern's expense: Flora Riley, Clemson U.
What are you teaching Southwestern recruiters about utilizing the Career Center when they are on campuses? The following 25 points are taught to over 750 recruiters in North America and Europe. Remember that you are building long-term relationships with the campus, not just recruiting a team for the summer. Model correct behavior and train all managers in proper ethical, legal and business methods for recruiting new students. 1. Introduce yourself to the Career Services Director or “career services main contact” and present a business card. Dress professionally and wear a nametag. It is best to find out who the person is in advance and then go ahead and schedule a meeting. Give that person a copy of your calendar for recruiting, training sessions, parent coffees, awards banquets, last summer’s successes, methods and actual scripts used in recruiting. Show them the “Understanding the Summer” and tell them how it is used and leave a copy with the office. Invite you contact or a representative to attend any or all of your activities. Keep the Career Services Office informed of all of your activities and be consistent in following up with the same person. You are, essentially, presenting your strategic plan for recruiting on that campus. You are a business professional, give them evidence of such. 2. Let them know that you understand the NACE Principles of Professional Conduct. In essence, it states that when you are recruiting on a campus, including follow-ups and off-campus recruiting practices, you will abide by university and Career Services policies and procedures. Also, it states that if you work directly with students, student organizations, and faculty directly, you will inform the Career Services of these activities. Ask Career Services if they have their own guidelines in addition to the NACE principles and follow them as well. They don’t like surprises! 3. Ask them if your recruiting methods (i.e., times for making calls, use of questionnaires, types of advertising, contacting student groups, etc.) are acceptable for your campus. Late night calls are a perennial problem, so be clear as to when you can and cannot call. Also, students are concerned about meeting someone they don’t know in a remote area. So, choose a public area or ask Career Services to use their interview rooms or even a lobby area. 4. Ask the Career Services contact if he or she has any additional tips (i.e., key faculty, successful alumni, outstanding organizations, etc.) that may enhance your recruiting efforts on the campus. Also, ask if there is any past history that you should be aware of, or need to overcome. 5. Ask about Career Services’ sponsored activities, such as a Career Fair, Summer Jobs Fair, sponsorship on their web site (like at the U. of Nebraska), advertising, corporate partner (like at the U. of California – San Diego and the U. of Washington), gifts (like at the U. of Arizona), etc. Remember that they support companies that support them! 6. Make sure the Career Services office has up-to-date Southwestern literature, videos, CD’s, etc. Review these recruiting materials with the Career Services Director and staff, especially if they are not familiar with Southwestern. Be aware that many Career Services offices no longer have a room with literature. More and more they recommend using the web for research on companies. 7. Tell the Career Services contact that Southwestern has recently employed a new, full-time Director of Campus Relations, Dr. Ralph Brigham. He spent 16 years as the Career Services Director at Montana State University, is a past president of the Rocky Mountain Association of Colleges and Employers (RMACE), and is a past board member of the National Association of Colleges and Employers (NACE). 8. Make sure that the Career Services contact has one Southwestern person to contact in case of complaints or problems with Southwestern, especially if more than one organization is recruiting on a campus. 9. Make sure the Career Services contact, and possibly other key personnel, are familiar with the products, especially the newer software products. A gift of books or the CD Library can be very beneficial and appreciated. Again, contact Ralph Brigham. 10. Send an e-mail to the Career Services contact restating your understanding of the meeting so that there are no surprises, conflicts, or misunderstandings. This is essentially your personalized “Guideline for Recruiting” on that campus. Copy Ralph Brigham (rbrigham@southwestern.com) on that e-mail. Most importantly, follow through and do just what you agreed to do and not to do! 11. Have students from the previous summer, even first year dealers, send a testimonial to the Career Services Director, the Dean of Business, etc. Even a letter to the editor in the student newspaper can be very useful. Present a contact e-mail or phone number to Career Services in case they want to contact any of the students. 12. Drop in to the Career Services Office just to say “hi,” especially when you don’t want/need anything, but be respectful of their time and sit only if invited. This works best only if you already have good relations. 13. Gauge the Career Services Director’s (and/or others) interest in attending Sales School and if he or she is interested, send the name to Ralph Brigham. 14. Send a Christmas Card/Thank You card at the end of the semester to Career Services and any other key contacts on the campus. Let them know you appreciate their help in arranging rooms, etc. Sometimes a box of candy or bouquet of flowers goes a long ways. 15. Sponsor a luncheon with Career Services staff and key personnel from the disciplines recent salespeople are studying, and maybe even to people responsible for helping you with room reservations. It’s great to invite students to talk about past successes. You can also then relate your current goals and enlist their support for attaining them. 16. Do not misrepresent or exaggerate opportunities with Southwestern. Remember; recruit a team that will all finish the summer! 17. If problems arise, you must be the first person to contact the Career Services main contact. He or she will be much more tolerant of a situation if the alert comes from you before they hear about a situation from a student, professor, administrator, or parent. Make deposits in the emotional bank account. 18. Don’t promise college credit for the experience without knowing exactly how the school will treat the experience, and even transfer credit. Ask the Career Services contact about using the word “internship” on each campus. All campuses seem to treat experiential education differently and it’s best to ask about policies and procedures individually. 19. Become involved with, or sponsor, a student organization, like SIFE, whose sole or primary mission is to support direct selling as a profession. This can be very useful in scheduling of rooms, generally with a reduced or complete fee waiver. 20. Know and understand all building use and room reservation policies and protocols and follow them. Ask about using interview rooms in Career Services, often for no charge. 21. Find out other key personnel on campus, by asking Career Services. They could include the Student Employment Coordinator, Internship Coordinator, Student Activities Coordinator, Greek Life Coordinator, Dean of Students, Vice President for Student Affairs, College of Business Dean, etc. Enlist recommendations from Career Services, get to know them and keep them in the communication loop. 22. When possible, include student managers/salespeople in all meetings with campus staff and faculty. 23. If you are using the facilities in the Career Center, leave things in as good a condition -- if not better -- than you found them. Other than for normal janitorial cleaning, most Career Centers do not have a staff to act as your maid to clean or straighten up before the next user. Your mess may well have to be cleaned up by professional or support staff, which will not endear you to them. 24. Make sure the campus officials know who is responsible for financial matters (room rentals, food, audiovisuals, etc.). You don’t want to leave campus owing money from the recruiting year. 25. Use student newspapers for advertising. Create “brand recognition.” It also helps to get approval from career services regarding the ad. You want their support. |
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